Sterling Silver Rose Heart Necklace

At Tios.store, we understand the importance of timely and reliable shipping. That's why we have implemented a comprehensive shipping policy to ensure a smooth and efficient delivery process for our valued customers.

Shipping Methods:

We offer a variety of shipping methods to cater to your specific needs. Whether you prefer standard shipping, expedited shipping, or international shipping, we have you covered. Our shipping partners are trusted and experienced, ensuring that your order arrives safely and on time.

Our shipping methods include:

Standard Shipping: This is our default shipping method, which typically takes 3-12 business days for delivery within the United States. International delivery times may vary.
Expedited Shipping: If you need your order to arrive faster, you can choose our expedited shipping option. This method ensures delivery within 1-2 business days within the United States.
International Shipping: We also offer international shipping for our customers outside of the United States. Delivery times may vary depending on the destination.

Delivery Times:

Our team works diligently to process and ship your orders as quickly as possible. Once your order has been placed, please allow 1-2 business days for processing before it is shipped out. The estimated delivery times for each shipping method are as follows:

Standard Shipping: 3-12 business days
Expedited Shipping: 2-4 business days
International Shipping: Varies by destination
Additional Charges:

While we strive to provide affordable shipping options, there may be additional charges for certain circumstances. These charges may include customs fees, import duties, or taxes imposed by your country's customs department. Please note that these charges are beyond our control and are the responsibility of the customer.

Shipping Costs:

Shipping costs are calculated based on the weight and dimensions of your order, as well as the destination. During the checkout process, you will be provided with an accurate shipping cost estimate. We strive to offer competitive shipping rates while ensuring the safe and timely delivery of your products.

Order Tracking:

Once your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to easily track the progress of your shipment and estimate its arrival date. Please note that tracking information may take up to 24 hours to become available.

Shipping Restrictions:

While we strive to provide shipping services to customers worldwide, there may be certain restrictions and limitations due to customs regulations or shipping carrier policies. If you have any concerns about shipping to your specific location, please contact our customer support team, and we will do our best to assist you.

Lost or Damaged Shipments:

In the rare event that your shipment is lost or arrives damaged, please contact our customer support team immediately. We will work with you to resolve the issue and ensure that you receive a replacement or refund, depending on the circumstances.

Customer Satisfaction:

At Tios.store, customer satisfaction is our top priority. If you have any questions or concerns regarding our shipping policy, please don't hesitate to reach out to our friendly customer support team. We are here to assist you and ensure that your shopping experience with us is nothing short of exceptional.